Content design lead
Over nine years of experience leading the end-to-end content strategy and development of impactful products at scale.
New PROJECT
Introducing eBay balance
Expanding seller Payments functionality while driving platform engagement and decreasing eBay's costs.
$100 million
Gross merchandise bought with balance within 4 months of launch.
$1 million
Savings to eBay from reduced payment processing costs.
"I’m continually impressed by your professionalism and capacity to navigate ambiguity while recognizing broader opportunities to improve our product and ways of working. I’m also inspired by your poise under pressure. I feel very fortunate to have you on this team and leading such high-impact work."
Alex Altman
Content Design Manager
"AJ – I just wanted to let you know you’re my hero. Thank you for all your efforts on eBay balance and bringing this feature to life with your magical content skills, and more importantly just keeping it real."
David Ghandi
Product Director
“Thank you SO MUCH for all your support and collaboration in getting our eBay balance research study off the ground! You were incredibly helpful and timely in getting the prototype ready and having meaningful questions you wanted answered."
Casey Skinner
Senior UX Researcher
"Thank you for your valuable contributions to make eBay balance go live super successful! Your commitment to deliver a high quality experience to our customers is highly appreciated. Cheers!"
Suman Goud
Manager Software Development
“AJ is an exceptional content designer who brings a unique blend of creativity and analytical thinking to his work. He has the remarkable ability to transform complex processes into clear and engaging content that resonates with our audiences."
Peter Le
Senior Product Designer
“AJ is by far the most passionate content designer I have ever worked with, and though we only worked together for a short time, he truly raised the bar."
Brandi Myers
Principal Product Designer
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